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+44 161 222 9192

CONTACT CENTRE SOLUTIONS

We bring you contact centre solutions which consistently prove to out perform their native counterparts. With skills across multiple sectors (both inbound and outbound), our contact centre solution is perfect for any sized business.

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OUTBOUND
CONTACT CENTRE SOLUTIONS

Outbound contact centre campaigns live and die by the quality of communication from your agents. Our offshore solution only fields the very best agents who are both multilingual and culturally aware. We're proud to say most clients are nicely surprised by the comparative quality between native agents and our offshore counterparts.

Supporting our exceptional staff is the most up-to-date dialler technology on the market. Our tech allows us to fully optimise each campaign so they are delivered with maximum efficiency and precision.

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INBOUND
SOLUTIONS

Inbound customer service agents are often the first point of contact many of your clients will communicate with. It's integral that you have an inbound solution which, 1) understands your business and, 2) has exceptional communication skills. As part of our inbound contact centre solution, our offshore agents will meticulously study your business so that they fully understand your processes and working ethos.

Whether supporting your full sales process or handling inbound service enquiries, exceptional customer service is a proven way of increasing sales, customer retention and brand satisfaction.

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